Resources Error Codes

[Mike Sanders]

[relates to core v. 790 and up:]

Here you can find info what to do if resource loading failed for some reason.

• Define the exact error code.
• See below for a possible workaround.
• Try it out.
• Contact us if you experience any issues.

Plagiarism Detector Client has the following resource processing error codes:
Undefined
explanation: not able to diagnose the exact cause - attach the problematic Originality Report and mail us.
possible workaround: contact us, send files for us to investigate.
QCacheFailed
explanation: not able to read\write to intermediary disk cache.
possible workaround: check if you are under Admin.
Timeouted (operation timeouted)
explanation: the program was not able to process this resource within the resource processing timeout.
possible workaround: increase resource processing timeout value in settings.
FileSizeExceeded
explanation: the processed resource exceeds the maximum allowed size.
possible workaround: increase maximum allowed resource size in settings.
UriParsingFailed
explanation: plagiarism detector was not able to correctly parse the resource url.
possible workaround: --
GetResponseFailed
explanation: the resource is probably down (website is offline) - not working.
possible workarounds:
a) retry
b) try to access the resource later
c) check if you could reach it with the default browser
PlaintextExtractionFailed
explanation: text extraction subsystem failed to extract plaintext from the specified resource.
possible workaround: try to manually use a different text extraction engine for the specified resource.
ProxyUrlCreationFailed
explanation: Plagiarism Detector has failed to connect to the intermediary proxy.
possible workaround: check proxy settings.
FileNotFound
explanation: During a Local check this file was missing for the File System.
possible workaround: Make sure the file is in place and can be opened. Then re-run the check.
ContentTypeNotSupported
explanation: the web server containing the resource replies with an unsupported Content-Type.
possible workaround: --
Supported content-types are:

text/plain for: ".txt"
text/xml for: ".txt"
text/richtext for: ".rtf"
application/msword for: ".doc"
application/pdf for: ".pdf"
application/rtf for: ".rtf"
application/vnd.ms-powerpoint for: ".ppt"
application/x-latex for: ".tex"
application/vnd.openxmlformats-officedocument.wordprocessingml.document for: ".docx"
application/vnd.openxmlformats-officedocument.presentationml.presentation for: ".pptx"
ContentTypeIsMissing
explanation: the web server containing the resource replies zero Content-Type (see above.).
possible workaround: please email us the exat URL form the Originality Report.
ProcesOutloadFileFailed
explanation: the resource points not to the web page, but to a separate file. Plagiarism detector was not able to correctly download and parse this file.
possible workaround: try to manually use a different text extraction engine for the specified resource.

[Alexei B.]

New information added to the report for failed resources:
1. Browser error message now displayed.
RDF
Resource Download Failed. Means that the resource was not downloaded and thus was not analyzed.

GRF
Get Response Failed. Means the resource was not downloaded because the site had not provided the response to the request.