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Messages - Mike Sanders

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Please email us [! DO NOT POST HERE !] your order id - I will restore your license code.

"Silver Bullets" / Resource fails to Load
« on: November 18, 2017, 06:12:19 PM »
If you landed here it means one of the Resources requested by was not downloaded Ok.

There can be lots of reasons why this happened.
Most frequently they fall into:

1. Resource is down (try to open the same URL in a different Browser).

You can do the following:
- Jsut wait for the resource to be up.

2. PD fails to download the exact web page (some resources do not allow Internet Explorer core).

Usually marked as RDF = [Resource Download Failed] in Originality Reports.

RDF usually is followed by a detailed error description :: "Unable to connect to the remote server"

You can do the following:
1. Check if TLS 1.2/1.1 works OK in your Windows:
Update your system if needed.

+ see error codes:,27.0.html

2. PD downloads the page Ok, but unable to extract Plaintext for the resource.
You can do the following:
Try to select a different resource parser engine in PDC and reload.

How to do this:,345.0.html

Feel free to contact our support service.

FAQ - Frequently Asked Questions / Context check
« on: November 18, 2017, 05:59:44 PM »
1. Locate the file you need to check.
2. Click RMB and Select "- Check for Plagiarism [internet-wide]".
3. Wait for the Originality Report.

"Silver Bullets" / Source parser settings
« on: March 20, 2016, 07:08:55 PM »

"Silver Bullets" / Source Document section statistics
« on: March 20, 2016, 07:08:06 PM »

"Silver Bullets" / Original Document section statistics
« on: March 20, 2016, 07:07:38 PM »

"Silver Bullets" / Comparison presets
« on: March 20, 2016, 07:06:55 PM »

"Silver Bullets" / How to save Originality Reports _correctly_
« on: March 20, 2016, 02:12:28 PM »
Please avoid saving Reports via "Browser Save as..." functionality.

This will result in creating a folder containing CSS, JS and images.
If you email this re-saved report to some other person or our support
some functionality will be lost.

The following will allow you to save Self-Contained 100% functional Originality Report -

1. You can copy any report from:
"c:\Users\[current_user_name]\Documents\Plagiarism Detector reports"
2. You can open Reports folder from Report Viewer.
3. Or:

To save\export Originality Report correctly please select the report to export and
use the buttons in Report Selector:

"Silver Bullets" / Remote Assistance via Chrome Remote Desktop addin
« on: June 26, 2014, 10:00:24 PM »
We will gladly assist you via Chrome Remote Desktop Assistance.

To use our help you need to:

1. Download and install latest version of Google Chrome.
2. Download and install Google Chrome Remote Desktop addin:

3. Follow the steps during the installation process and finally choose: "Share computer" option.
You will be prompted security code that you need to email\somehow send us.
4. Our expert logs in to your computer and tries to resolve your problem.

Versions - Release History / PDC core version 844 - new major update
« on: April 13, 2014, 10:44:43 PM »
Plagiarism Detector major update with core version 844:


01. Added failed resources number warning to reports.
02. Added "close" instead "goto tray" setting in application settings, allowing to shutdown on close.
03. Folder Check is a bit faster now.
04. Added column-sorting feature in Report Selector per client's request.
05. Portable Plagiarism Detector now has its own Originality Report storage on the same USB Flash drive.
06. Revised Proxy connection testing.


01. PDAS subscription capacity problem
02. DOCX loading if lockced by open Word application does not extract text.
03. Default Parser for Docx - changed to tackle Wiki-to-MS-word copy-paste problem.
04. Made Reports Selector load reports much faster.
05. Portable activation fixed.
06. Fixed "check stop" at PDAS if at least one document fails.
07. Tray icon dispersals correctly at shutdown.
08. Multiple fixes for Report Loader.
09. Second instance launch fixed.
10. Corrected Report Graph at program resize\minimize.
11. Correct check time for each document.
12. Fixed "Splash-creen On-Top problem" preventing from correct Proxy configuration.
Plagiarism Detector gas moved to Mantis Bug-tracking system, that boosted bug-resolution and
general development.
We are highly looking towards your feedback!

Dear Sir,

I have contacted our RnD and they promptly responded with a little update.

Please install and try out the following:
(this will be soon released as an update)

Core version is 839.

This must work without a pre-start freeze.
"Local check" contained a bug (some debug source code) that resulted in a freeze before the
actual check started. In this update this code is completely removed, thus making this stage must faster.

The bug itself was an accumulative one - more files, more freeze. The less performing machine - the more freeze time.
The less RAM - the more freeze time.

We have tested in against 11000 sources vs 1 single file case,
with resulting check ETA = 14 minutes. On a relatively powerful desktop with HDD Drive.
Looking forward to your feedback!

Several point covered that you may find useful:

1. "I am trying to compare a document against a rather large directory of other word documents." - we strongly advise to try out our product PDAS ( It was developed to resolve your particular task - comparison to large amount of documents in minimal time.

The difference between two methods is the following:

- "Folder Check" in PDC alway takes linear time e.g.:

  • 1000 documents :: 10 minutes
  • 2000 documents :: 20 minutes
  • 3000 documents :: 30 minutes

- PDAS (Plagiarism Detector Accumulator Server) check will be around minimal, fixed time irrespective the number of documents in the Database e.g.:

  • 1000 documents :: 10 seconds
  • 2000 documents :: 10,2 seconds
  • 3000 documents :: 10,4 seconds

02. "The system locks up every time" - could you specify the exact moment this happens?
I've already sent your complaint to our RnD dpt so that will look into this.

03. "I need to know what the directory size limits are?"
At the moment there exists no limits. PDC recursively locates all the files within the target folder and starts comparison in "one-by-one" manner
aggregating the results. Putting it shortly PDC will check ALL found files.

04. "How many documents can this system compare a document against?" As many as you need. The time will grow in a linear manner though. Using PDAS is strongly advised.
Feel free to as any additional questions!

Our pricing varies greatly.

For individual usage we have fixed pricing for each product:

Plagiarism Detector:
Plagiarism Detector Accumulator Server:

Institutional licenses start from 500 (subject to change, we decide for each client separately) usd and up to 15000 (subject to change, we decide for each client separately) usd.
We form quotes for each quote request individually.

What is the difference?

- You can purchase an individual license for your personal needs.
- If you use our products in your organization or for business purposes - you need to apply for an institutional license.

- What happens if you purchase Individual license and use it in business scope?
- Our products report statistics per each user. We may cancel your license if we detect the violation of your policies.

Why so different?

- Our products are heavily used in institutions that generate profit, laterally - our products are involved.
- Our products are used by multiple users.
- We do provide quality support.
- These are mostly single-time purchase licenses, in most cases they are cheaper than subscription based ones if you consider longer periods of time.

Lastly - our prices are competitive. They are not big, really.

Yes, we support PO (Purchase Order)!

1. Contact us to get a quote and a BuyNow link.
2. Enter your BuyNow link to your Browser.

You will be navigated to our Payment Gateway - Plimus (Bluesnap).

3. Select PO (Purchase Order) in the drop-down menu:

4. Enter all the required details in to the fields above.
5. Enter the PO id (it will be provided in our email):

6. Click "Next" and the Invoice will be automatically generated for you:

7. Steps required by our payment gateway (updated 06.11.2013):

Exactly taken from:

A) Fax Plimus (Bluesnap) your completed purchase order and our Proforma Invoice (Print and Fax it).
B) Plimus enters your purchase order into their system, where it awaits our approval.
C) Once the purchase order is approved, the order is processed. The product will be delivered after payment has been received.
D) You will receive an invoice from Plimus with instructions on how to send payment.

8. As soon as we receive the PO confirmation by our payment gateway - we mail you the licenses and the activation instructions.
Feel free to ask any additional questions!

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