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Messages - Stella.Kritsotaki

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"Plagiarism Detector" - Bugs\Errors\Crashes / Re: Problem with V895
« on: November 22, 2015, 09:21:54 AM »
I can understand that in order to change the "arts" version you need to receive several negative feedbacks. However i was informed through e-mail that many other clients also reported very high plagiarism rates in essays that were different in style and expression but had similar content because the subject was the same. Another recommendation would be to unlock the ability for a customer to use the previous version of the software if he finds it better in comparing results at his own institute. I understand you consider it obsolete however it worked better for many clients. If your company does not want to take responsibility for any plagiarism misdetections just pop up a window telling the client that "unless you have installed the newer version you take full responsibility for any false results... etc". It is important to give clients degrees of freedom and keep them happy. For me unfortunately if a new version does n' t come out soon or if i am not able to return to the previous version i will have to switch to another program. Your suggestion about word-word exactness does not solve my problem because it is very weak in detecting plagiarism even in scientific essays and therefore is no option for me.

"Plagiarism Detector" - Bugs\Errors\Crashes / Problem with V895
« on: November 14, 2015, 02:59:55 PM »
I wrote to your support team

"I bought  “Plagiarism-detector” on January 4th of 2014 as you can see on the attached mails I received. Until now I was very happy with the product. I have a small business that prepares academic essays and helps students prepare their own original essays. From the 5th  November when I downloaded your last file “pd_setup” I am facing problems. The reason is that the programs distinguishes between arts and sciences and has two options of comparing essays. The science version detects only “word to word” exactness while the arts version is very sensitive in paraphrasing the same answer and shows very high plagiarism percentages. These high percentages of the Arts version are not reliable because the answers of the students are the same – because the questions are the same - but written with completely different words and in completely different style. So these 2 seperate versions are not suitable for me because the science is much less sensitive and the arts much more sensitive than  appropriate to let’s say check a marketing essay that students are obliged to answer the same questions so they have to say the same things more or less. The problem would be solved if I was able to work with the previous version however the program leaves me no option to avoid downloading the new one.
I see these solutions: Solution1 to be able to work with the previous version and avoid downloading the new version
Solution 2: Decrease the sensitivity of the arts version so as to reflect the sensitivity of the old version.
I am waiting to hearing from you soon because these last days I am doing only manual plagiarism and it is very tiring and time consuming."

The answer is:
Thank you for the detailed feedback.
We will consider decreasing detection rates for the Arts, as this is not the first request like this.

As for providing the previous version - unfortunately that is not an option. Due to some third party changes, older version now have a very poor detection rate. That is why we have enabled force update to the current version.

My new question: Since until then the program is useless to me when can i expect such a decreased detection or at least the ability to manually adjust it. You understand that if nothing happends within let's say a week i will switch to another program and would definatelly not recommend yours. Mistakes should be corrected!

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