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Messages - Mike Sanders

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FAQ - Frequently Asked Questions / OR section: Included Urls
« on: June 02, 2020, 02:01:36 PM »
to do

FAQ - Frequently Asked Questions / OR section: Excluded Urls
« on: June 02, 2020, 02:00:25 PM »
to do

FAQ - Frequently Asked Questions / OR Section: Extracted Urls
« on: June 02, 2020, 01:56:46 PM »
to do

"Silver Bullets" / Detected Language
« on: June 01, 2020, 07:27:52 PM »

Please email us [! DO NOT POST HERE !] your order id - I will restore your license code.

"Silver Bullets" / Resource fails to Load
« on: November 18, 2017, 06:12:19 PM »
If you landed here it means one of the Resources requested by was not downloaded Ok.

There can be lots of reasons why this happened.
Most frequently they fall into:

1. Resource is down (try to open the same URL in a different Browser).

You can do the following:
- Jsut wait for the resource to be up.

2. PD fails to download the exact web page (some resources do not allow Internet Explorer core).

Usually marked as RDF = [Resource Download Failed] in Originality Reports.

RDF usually is followed by a detailed error description :: "Unable to connect to the remote server"

You can do the following:
1. Check if TLS 1.2/1.1 works OK in your Windows:
Update your system if needed.

+ see error codes:,27.0.html

2. PD downloads the page Ok, but unable to extract Plaintext for the resource.
You can do the following:
Try to select a different resource parser engine in PDC and reload.

How to do this:,345.0.html

Feel free to contact our support service.

FAQ - Frequently Asked Questions / Context check
« on: November 18, 2017, 05:59:44 PM »
1. Locate the file you need to check.
2. Click RMB and Select "- Check for Plagiarism [internet-wide]".
3. Wait for the Originality Report.

"Silver Bullets" / Source parser settings
« on: March 20, 2016, 07:08:55 PM »

"Silver Bullets" / Source Document section statistics
« on: March 20, 2016, 07:08:06 PM »

"Silver Bullets" / Original Document section statistics
« on: March 20, 2016, 07:07:38 PM »

"Silver Bullets" / Comparison presets
« on: March 20, 2016, 07:06:55 PM »

"Silver Bullets" / How to save Originality Reports _correctly_
« on: March 20, 2016, 02:12:28 PM »
Please avoid saving Reports via "Browser Save as..." functionality.

This will result in creating a folder containing CSS, JS and images.
If you email this re-saved report to some other person or our support
some functionality will be lost.

The following will allow you to save Self-Contained 100% functional Originality Report -

1. You can copy any report from:
"c:\Users\[current_user_name]\Documents\Plagiarism Detector reports"
2. You can open Reports folder from Report Viewer.
3. Or:

To save\export Originality Report correctly please select the report to export and
use the buttons in Report Selector:

"Silver Bullets" / Remote Assistance via Chrome Remote Desktop addin
« on: June 26, 2014, 10:00:24 PM »
We will gladly assist you via Chrome Remote Desktop Assistance.

To use our help you need to:

1. Download and install latest version of Google Chrome.
2. Download and install Google Chrome Remote Desktop addin:

3. Follow the steps during the installation process and finally choose: "Share computer" option.
You will be prompted security code that you need to email\somehow send us.
4. Our expert logs in to your computer and tries to resolve your problem.

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