Recent Posts

Pages: 1 2 [3] 4 5 ... 10
FAQ - Frequently Asked Questions / OR section: Included URLs list
« Last post by Mike Sanders on June 02, 2020, 02:00:25 PM »
At the last page of the Step-By-Step Wizard you can open the second tab, which is Exclusion/Inclusion lists. It allows you to edit two different list, giving specific details for the search engine.

Include list: any URL in the list is thoroughly checked against during the search.
If you expect the page to be a source of part of the checked document, but the software does not find it, you can add the page to this list, to make sure it is checked in detail. The fact that the document is not detected without it can be explained by the SEP-stage fast check, finding candidates for a REP detailed comparison, is not so specific and detailed, but relies on the quantities of sites checked.
FAQ - Frequently Asked Questions / OR Section: Extracted Urls
« Last post by Mike Sanders on June 02, 2020, 01:56:46 PM »
This section of a report includes URLs found in a document under consideration.
This feature is only active, when the URL-references are enabled on the last screen of the Step-By-Step Wizard.

Any text found similar between the document in question and pages behind these URLs will be considered Referenced.
"Silver Bullets" / OR Section: Detected Language
« Last post by Mike Sanders on June 01, 2020, 07:27:52 PM »
Shows the detected language of the document check. Important for the UACE feature.
"Plagiarism Detector" - Bugs\Errors\Crashes / Re: PDC licence
« Last post by cnbmcmlxix on March 04, 2020, 12:29:19 PM »
Thank you for your reply. Out of the 6 licenses we have only 2 have encountered this problem. One since the last PDC update and the other since the last 2 updates. We'll send an email with a request to reinitialize those licenses to your support.
Have a nice day.
I bought a package two days ago. it worked without problems until this morning. When I opened this morning he asked for the order number. I entered the number that came to me. but he did not accept. What's the solution?  :-\
"Plagiarism Detector" - Bugs\Errors\Crashes / Re: PDC licence
« Last post by Alexei B. on March 02, 2020, 06:03:30 PM »
Thank you for your feedback.

Actually, that is rare that a version update requires the license re-initialization, but in the recent months this happened a few times indeed, as we are upgrading our registration systems. A simple version update should not require a license re-initialization, unless there is a major overhaul like the mentioned.

Planned conditions for a license re-initialization necessity are:
1. Hardware changes
2. OS re-installation.

Besides we have one unplanned condition confirmed that is a problem we are currently looking into.

We are sorry for the inconvenience.
"Plagiarism Detector" - Bugs\Errors\Crashes / PDC licence
« Last post by cnbmcmlxix on March 02, 2020, 01:36:11 PM »
Every time we upgrade PDC it looses its licence and we have to send you an email to reset them. Please make it so that it takes its licensing info from the previous version.
FAQ - Frequently Asked Questions / Re: Licencia USB
« Last post by Alexei B. on September 11, 2019, 07:16:47 AM »
I acquired the portable license for PC and USB, however after installing on the PC, I proceed to install on the USB and does not recognize the USB indicating that I do not have a license. What should I do???. Thank you.

Please e-mail to our support mentioning your license code, it is not safe to leave it here. I think I know what the problem is and it can be fixed easily.
FAQ - Frequently Asked Questions / Licencia USB
« Last post by Davey on August 28, 2019, 07:10:26 AM »
AdquirĂ­ la licencia portable para PC y USB, sin embargo luego de instalar en la PC, procedo a instalar en el USB y no reconoce el USB indicando que no tengo licencia. Que debo hacer???. Gracias.
I'm glad that there is an update.
Pages: 1 2 [3] 4 5 ... 10