Recent Posts

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21
FAQ - Frequently Asked Questions / Licencia USB
« Last post by Davey on August 28, 2019, 07:10:26 AM »
Adquirí la licencia portable para PC y USB, sin embargo luego de instalar en la PC, procedo a instalar en el USB y no reconoce el USB indicando que no tengo licencia. Que debo hacer???. Gracias.
22
"Plagiarism Detector" installation issues / Re: Notron Antivirus and PD setup package
« Last post by Zodiass on July 18, 2019, 11:49:38 AM »
I'm glad that there is an update.
23
"Plagiarism Detector" - Bugs\Errors\Crashes / Re: Problem with V895
« Last post by Zodiass on July 18, 2019, 11:49:08 AM »
I have problems like this.
24
FAQ - Frequently Asked Questions / Re: Licence
« Last post by Orsutree on June 06, 2019, 10:25:29 AM »
 It's the information I'm looking for as well.
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"Plagiarism Detector" general discussion / Re: about p.detector purchasing
« Last post by Alexei B. on June 01, 2019, 09:35:34 AM »
Quote from: WayneMel on May 31, 2019, 02:38:55 PM
Is it possible to change the licenses after the purchase or are you stuck with what you picked?
It is possible to upgrade the license. The price for that is the difference between prices of licenses.
If you are interested in this option - please contact our support service via e-mail for further instructions.
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"Plagiarism Detector" general discussion / Re: about p.detector purchasing
« Last post by WayneMel on May 31, 2019, 02:38:55 PM »
Is it possible to change the licenses after the purchase or are you stuck with what you picked?
27
"Plagiarism Detector" usage issues / Re: PD is not opening and showing license expired
« Last post by Alexei B. on May 29, 2019, 12:14:10 PM »
Quote from: OwenG on May 28, 2019, 09:38:08 AM
I send sent a mail to support not quite long. Please how long does it take to get a response from them?
The time of answer varies - our support is not 24/7, however at this moment there are no support requests that have not been answered. Actually I don't see any requests coming from the e-mail you have used for the forum registration.
If you have sent us an e-mail and have not got any answer - please let me know.
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"Plagiarism Detector" usage issues / Re: PD is not opening and showing license expired
« Last post by OwenG on May 28, 2019, 09:38:08 AM »
I send sent a mail to support not quite long. Please how long does it take to get a response from them?
29
"Plagiarism Detector" general discussion / Re: self sitation
« Last post by rayson on September 20, 2018, 01:18:39 PM »
Quote from: Alexei B. on September 19, 2018, 10:42:45 AM
Quote from: rayson on September 18, 2018, 10:17:10 AM
Is the merging algorithm ready now?
Thanks
No, it remains planned for future updates, at present we are working on different more pressing tasks.

Oh!  :-\ Thanks for the quick reply !
30
"Plagiarism Detector Accumulator Server" (PDAS) issues / Re: database empty after update
« Last post by Alexei B. on September 19, 2018, 10:48:50 AM »
The database index was cleared with the new version install. We are aware of the problem and it wil be adressed in the next PDAS development cycle. The problem is updates often change the database structure so there is currently a need to reset it.

You need to fast-import document to the database again. You can fast-import document from the storage (just first move them elsewehere) but you will lose original names. Or you can import original documents.

Fast import is performed through PDAS control center > Document Manager > Add Document and is way faster then adding document through PDC.

We are sorry for the curent inconvenience.
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