Recent Posts

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21
FAQ - Frequently Asked Questions / OR section: Included URLs list
« Last post by Mike Sanders on June 02, 2020, 02:00:25 PM »
to do
22
FAQ - Frequently Asked Questions / OR Section: Extracted Urls
« Last post by Mike Sanders on June 02, 2020, 01:56:46 PM »
to do
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"Silver Bullets" / OR Section: Detected Language
« Last post by Mike Sanders on June 01, 2020, 07:27:52 PM »
[todo]
24
"Plagiarism Detector" - Bugs\Errors\Crashes / Re: PDC licence
« Last post by cnbmcmlxix on March 04, 2020, 12:29:19 PM »
Thank you for your reply. Out of the 6 licenses we have only 2 have encountered this problem. One since the last PDC update and the other since the last 2 updates. We'll send an email with a request to reinitialize those licenses to your support.
Have a nice day.
25
I bought a package two days ago. it worked without problems until this morning. When I opened this morning he asked for the order number. I entered the number that came to me. but he did not accept. What's the solution?  :-\
26
"Plagiarism Detector" - Bugs\Errors\Crashes / Re: PDC licence
« Last post by Alexei B. on March 02, 2020, 06:03:30 PM »
Thank you for your feedback.

Actually, that is rare that a version update requires the license re-initialization, but in the recent months this happened a few times indeed, as we are upgrading our registration systems. A simple version update should not require a license re-initialization, unless there is a major overhaul like the mentioned.

Planned conditions for a license re-initialization necessity are:
1. Hardware changes
2. OS re-installation.

Besides we have one unplanned condition confirmed that is a problem we are currently looking into.

We are sorry for the inconvenience.
27
"Plagiarism Detector" - Bugs\Errors\Crashes / PDC licence
« Last post by cnbmcmlxix on March 02, 2020, 01:36:11 PM »
Every time we upgrade PDC it looses its licence and we have to send you an email to reset them. Please make it so that it takes its licensing info from the previous version.
28
FAQ - Frequently Asked Questions / Re: Licencia USB
« Last post by Alexei B. on September 11, 2019, 07:16:47 AM »
Quote
I acquired the portable license for PC and USB, however after installing on the PC, I proceed to install on the USB and does not recognize the USB indicating that I do not have a license. What should I do???. Thank you.

Please e-mail to our support mentioning your license code, it is not safe to leave it here. I think I know what the problem is and it can be fixed easily.
29
FAQ - Frequently Asked Questions / Licencia USB
« Last post by Davey on August 28, 2019, 07:10:26 AM »
AdquirĂ­ la licencia portable para PC y USB, sin embargo luego de instalar en la PC, procedo a instalar en el USB y no reconoce el USB indicando que no tengo licencia. Que debo hacer???. Gracias.
30
I'm glad that there is an update.
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