[relates to
core v. 790 and up:]
Here you can find info what to do if resource loading failed for some reason.
- Define the exact error code.
- See below for a possible workaround.
- Try it out.
- Contact us if you experience any issues.
Plagiarism Detector Client has the following resource processing error codes:
Undefinedexplanation: not able to diagnose the exact cause - attach the problematic Originality Report and mail us.
possible workaround: contact us, send files for us to investigate.
QCacheFailedexplanation: not able to read\write to intermediary disk cache.
possible workaround: check if you are under Admin.
Timeouted (operation timeouted)
explanation: the program was not able to process this resource withing the resource processing timeout.
possible workaround: increase resource processing timeout value in settings.
FileSizeExceededexplanation: the processed resource exceeds the maximum allowed size.
possible workaround: increase maximum allowed resource size in settings.
UriParsingFailedexplanation: plagiarism detector was not able to correctly parse the resource url.
possible workaround: --
GetResponseFailedexplanation: the resource is probably down (website is offline) - not working.
possible workarounds:
a) retry
b) try to access the resource later
c) check if you could reach it with the default browser
PlaintextExtractionFailedexplanation: text extraction subsystem failed to extract plaintext from the specified resource.
possible workaround: try to manually use a different text extraction engine for the specified resource.
ProxyUrlCreationFailedexplanation: Plagiarism Detector has failed to connect to the intermediary proxy.
possible workaround: check proxy settings.
FileNotFoundexplanation: During a Local check this file was missing for the File System.
possible workaround: Make sure the file is in place and can be opened. Then re-run the check.
ContentTypeNotSupportedexplanation: the web server containing the resource replies with an unsupported Content-Type.
possible workaround: --
Supported content-types are:text/plain for: ".txt"
text/xml for: ".txt"
text/richtext for: ".rtf"
application/msword for: ".doc"
application/pdf for: ".pdf"
application/rtf for: ".rtf"
application/vnd.ms-powerpoint for: ".ppt"
application/x-latex for: ".tex"
application/vnd.openxmlformats-officedocument.wordprocessingml.document for: ".docx"
application/vnd.openxmlformats-officedocument.presentationml.presentation for: ".pptx"
ContentTypeIsMissingexplanation: the web server containing the resource replies zero Content-Type (see above.).
possible workaround: please email us the exat URL form the Originality Report.
ProcesOutloadFileFailedexplanation: the resource points not to the web page, but to a separate file. Plagiarism detector was not able to correctly download and parse this file.
possible workaround: try to manually use a different text extraction engine for the specified resource.