Author Topic: PD is not opening and showing license expired  (Read 32920 times)

PM

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PD is not opening and showing license expired
« on: April 09, 2018, 09:25:31 AM »
Dear Sir,

We have purchased Plagiarism Detector license.  Till yesterday it was working fine.
But from Today it is not opening and showing license expired.

Please help it is urgent.

Attached screenshot of the error page

with regards,
Dr. P Mondal
« Last Edit: April 23, 2018, 09:57:46 AM by Alexei B. »

Alexei B.

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Re: PD is not opening and showing license expired
« Reply #1 on: April 23, 2018, 10:01:30 AM »
1. It would be most wise to not publish your activation code for everyone to see.

2. When you need to have your license re-initialized, please send e-mail to our support (plagiarism.detector.support -a- gmail.com ).

I hope it helps.

KeanuReev

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Re: PD is not opening and showing license expired
« Reply #2 on: September 06, 2018, 08:06:52 AM »
our license re-initialized, please send e

Alexei B.

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Re: PD is not opening and showing license expired
« Reply #3 on: September 07, 2018, 10:21:36 AM »
our license re-initialized, please send e
When you need to have your license re-initialized, please send e-mail to our support (plagiarism.detector.support -a- gmail.com ).

OwenG

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Re: PD is not opening and showing license expired
« Reply #4 on: May 28, 2019, 09:38:08 AM »
I send sent a mail to support not quite long. Please how long does it take to get a response from them?

Alexei B.

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Re: PD is not opening and showing license expired
« Reply #5 on: May 29, 2019, 12:14:10 PM »
I send sent a mail to support not quite long. Please how long does it take to get a response from them?
The time of answer varies - our support is not 24/7, however at this moment there are no support requests that have not been answered. Actually I don't see any requests coming from the e-mail you have used for the forum registration.
If you have sent us an e-mail and have not got any answer - please let me know.