This document is - Software Return Policy Statement. It is a part of Plagiarism Detector End User License Agreement. This statement covers the conditions, limitations and general order of returns / refunds in relation to all products of SkyLine LLC.
In keeping with software industry standards, SkyLine LLC will gladly accept refund/return requests of Plagiarism Detector software within 7 days of purchase with the following conditions met:
1. The client must contact Plagiarism Detector sales department or support service to request a refund/return at:
2. The client must provide a valid reason for the refund request and assist our support service to troubleshoot any technical issue that resulted in the refund request in question if any.
3. SkyLine LLC may provide 100% refund in case the purchase of our Plagiarism Detector product was made through our official payment gateways: https://bluesnap.com or https://payproglobal.com.
4. SkyLine LLC reserves the right to retain a certain percentage of the initial purchase amount to cover the refund/return transaction. This may result in a partial refund. SkyLine LLC reserves the right to partially refund any order on its sole decision. The reasons for partial refund/return will be explained to the client in the most detailed way.
5. SkyLine LLC reserves the right to decline any refund/return request in case the purchase transaction will seem fraudulent or any contact of financial information provided by the client is/was incorrect or inconsistent.
6. SkyLine LLC reserves the right to decline any refund/return request in case product version underwent customization and was sold via custom contract.
7. Bulk Licenses, Custom Contracts with organizations/institutions are not refundable/returnable. Please make sure that the products ordered meet your particular needs before purchase process takes place.
SkyLine LLC reserves the right to change this document without prior notice.