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Resource fails to Load

Started by Mike Sanders, November 18, 2017, 04:12:19 PM

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Mike Sanders

If you landed here it means one of the Resources requested by was not downloaded Ok.

There can be lots of reasons why this happened.
Most frequently they fall into:

1. Resource is down (try to open the same URL in a different Browser).

You can do the following:
- Just wait for the resource to be up.

2. PD fails to download the exact web page (some resources do not allow Internet Explorer core).

Usually marked as RDF = [Resource Download Failed] in Originality Reports.

RDF usually is followed by a detailed error description :: "Unable to connect to the remote server"

You can do the following:
1. Check if TLS 1.2/1.1 works OK in your Windows:
https://support.microsoft.com/en-ca/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in
Update your system if needed.

+ see error codes: https://plagiarism-detector.com/smf_bb/index.php/topic,27.0.html

2. PD downloads the page Ok, but unable to extract Plaintext for the resource.
You can do the following:
Try to select a different resource parser engine in PDC and reload.

How to do this:
https://plagiarism-detector.com/smf_bb/index.php/topic,345.0.html

Feel free to contact our support service.
Plagiarism Detector is a swiss army knife.