Avoiding "Resource Processing Timeouts" error.

Started by Mike Sanders, October 09, 2013, 10:57:51 PM

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Mike Sanders

Plagiarism Detector has a default timeout of 30 seconds for a single resource processing.

A failure may occur if it does not have enough time to process a resource.

Resource processing includes:

1. Download resource.
2. Extract plain text.
3. Compare it with the checked document.

1 and 3 stages are time consuming.

This error may be caused by:

1. Slow Internet connection (low bandwidth).
2. Resource overload.
3. Resource is big (large amounts of text).

If Plagiarism Detector fails to process a resource in the alloted time period it will increment special counter in the main window:

And a special warning will be displayed if more than 10 resources timeouted:

To resolve this problem you can try to do the following:

1. Make sure no other application is using your bandwidth, and if so - unload it (torrent clients, on-line films\music, games etc.).
2. Increase Resource Processing timeout in Plagiarism Detector: Settings->Core Config->"Single Resource Processing Timeout" in seconds.
3. Decrease the number of simultaneously used workers for Resource Processing: Settings->Core Config->"REP Threads". Set it to 1 thread.
4. Investigate the exact status of the resource in Web Browser.
5. If none of the above helps - contact us!
Plagiarism Detector is a swiss army knife.

Alexei B.

It has come to our attention, that in some cases users are displeased with the search efficiency of the software, when the problem is actually the Internet access speed. Starting with version 852 we will be adding some additional features to make this problem more vivid and understandable.

First: all reports with the number of failed resources higher then the threshold (20% at present) will have the "Failed resources" cell colored Red:

More then that - every time a mouse goes over such a report - the hole line will be covered red, to make sure you see it, even on small screens.

Second: when opening such a report a special message box will appear, telling about the problem and leading to this topic.

Now, back to the problem itself:

Q. What can be the problem?
A. During the second stage of the check, Plagiarism Detector downloads a lot of possible resources for a detailed analysis. This creates a significant load on the Internet connection, and if the bandwidth is not enough - some resources are failed.

Q. Why is that a problem?
A. If none of the sources of plagiarism was downloaded - then it will not be detected. The impact of this problem differs between documents, but it can lead to a very poor detection.

Q. How can I know the number of failed resources for my report?
A. There is a "Rs Failed" column in the Available reports list showing it. Nearby columns show also the total number and the number of "OK" resources. A report also has this counters right between the chart and graph.

Q. I have 5 resources failed! Is that a problem?
A. Not necessarily. Almost all reports show some failed resources, for example when the site is not available at the moment. It only becomes a problem when there are a lot of such fails in comparison with the overall number of resources.

Q. Can I get to know more about the failed resources?
A. Yes. Press "Toggle other sources" in the report. Failed resources are there in the beginning of the list. Here is the list of possible error code: http://www.plagiarism-detector.com/smf_bb/index.php/topic,27.0.html For the problem in question that is usually "Timouted".

Q. What can be done about it?
A. Please refer to the first message in this topic (in the end of it).

We hope it will help to make your work with our software even better!