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#31
Quote from: WayneMel on May 31, 2019, 11:38:55 AM
Is it possible to change the licenses after the purchase or are you stuck with what you picked?
It is possible to upgrade the license. The price for that is the difference between prices of licenses.
If you are interested in this option - please contact our support service via e-mail for further instructions.
#32
Is it possible to change the licenses after the purchase or are you stuck with what you picked?
#33
Quote from: OwenG on May 28, 2019, 06:38:08 AM
I send sent a mail to support not quite long. Please how long does it take to get a response from them?
The time of answer varies - our support is not 24/7, however at this moment there are no support requests that have not been answered. Actually I don't see any requests coming from the e-mail you have used for the forum registration.
If you have sent us an e-mail and have not got any answer - please let me know.
#34
I send sent a mail to support not quite long. Please how long does it take to get a response from them?
#35
"Plagiarism Detector" general discussion / Re: self sitation
Last post by rayson - September 20, 2018, 10:18:39 AM
Quote from: Alexei B. on September 19, 2018, 07:42:45 AM
Quote from: rayson on September 18, 2018, 07:17:10 AM
Is the merging algorithm ready now?
Thanks
No, it remains planned for future updates, at present we are working on different more pressing tasks.

Oh!  :-\ Thanks for the quick reply !
#36
The database index was cleared with the new version install. We are aware of the problem and it will be addressed in the next PDAS development cycle. The problem is updates often change the database structure so there is currently a need to reset it.

You need to fast-import document to the database again. You can fast-import document from the storage (just first move them elsewhere) but you will lose original names. Or you can import original documents.

Fast import is performed through PDAS control center > Document Manager > Add Document and is way faster then adding document through PDC.

We are sorry for the current inconvenience.
#37
"Plagiarism Detector" general discussion / Re: self sitation
Last post by Alexei B. - September 19, 2018, 07:42:45 AM
Quote from: rayson on September 18, 2018, 07:17:10 AM
Is the merging algorithm ready now?
Thanks
No, it remains planned for future updates, at present we are working on different more pressing tasks.
#38
"Plagiarism Detector" general discussion / Re: self sitation
Last post by rayson - September 18, 2018, 07:17:10 AM
Quote from: Alexei B. on December 20, 2017, 11:21:28 PM
Quote from: Donahoe on December 16, 2017, 02:40:51 PM
Hi Alexei, how reliable is this feature? I always fear these things might miss stuff and get you in trouble.
When it is of vital importance, I'd always recommend you to check yourself first, before submitting any paper.

The known problem with this feature that exists in some cases, is when Plagiarised and Referenced sections heavily overlap and are merged into one section. The resulting section may be shown as Plagiarism, even if a part of it is Referenced. However this is not likely to happen for "clean" documents, is it?

The merging algorithm is planned for upgrading in one  of the future versions.

Is the merging algorithm ready now?
Thanks
#39
after uptate pdas my database lost all records. How to recover?
PDAS_Database\document_storage has all documents there buit the number of documents in database is 0
#40
Quote from: Arnuguls on September 05, 2018, 08:47:45 AM
Describe los pasos muy detallados fuera de lĂ­nea.
Run Plagiarism Detector
In the Step-By-Step Wizard on the last page select the "Compare to a Single document" option.
Select the document you would lke to compare to.
Start check.