Frequently Asked Questions
What is the difference between Lite, Personal, Pro, and Portable licenses?
Lite includes Internet Check, PDF support, and Document Pair Comparison. Personal adds PDAS academic database connectivity. Pro adds PDF report export on top of all Personal features. Portable includes everything in Pro plus a USB drive license, so you can run the software from a flash drive on any computer without installation. All licenses are one-time purchases with no recurring fees.
Is the Plagiarism Detector license a one-time purchase or a subscription?
All individual licenses are one-time purchases. You pay once and use the software permanently with no monthly or annual fees. This includes all minor version updates. Major version upgrades are offered at a discounted price to existing license holders.
Can I use my license on more than one computer?
Each standard license (Lite, Personal, Pro) is valid for one PC. The Portable license includes both a USB drive license and a PC license, allowing use on two devices. If you need additional installations, you can purchase extra licenses at a reduced multi-license price by contacting support.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, JCB, PayPal, wire transfer, and local payment methods that vary by country. All payments are processed securely through PayPro Global, a PCI DSS-compliant payment processor. Your financial data is never stored on our servers.
What is the refund policy for Plagiarism Detector licenses?
We offer a 30-day money-back guarantee on all individual licenses. If you are not satisfied with the software for any reason, contact our support team within 30 days of purchase for a full refund. No questions asked.
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